In addition, it is important that you are connected to the internet. Since you are on the road, it is important to have a good data connection (4G). Do you no longer have any mobile data? Then check whether there is a free Wi-Fi or a hotspot of your provider nearby.
A final solution is to use another mobile device as a mobile hotspot and try it that way. 🌐
If you experience an error in the application, you can first try to log out, close the app and also turn off your mobile phone and put it back on again. Reopen the app and log back in to try again.
If all the information above doesn’t work, you can contact us via firstname.lastname@example.org or via the toll-free number 0800 626 12. 📞