There can be two reasons for this problem.
- Our GPS location may not be 100 percent accurate. So look a little further in the surrounding streets. 👀
- In a more illegal and less common case, the previous user parked the car in his own garage. This is absolutely forbidden, but you can't do much about it then. You’ll have to take another vehicle.
In both cases, contact our customer service on the toll-free number 0800 626 12. We will then show you the way to another vehicle. 📲