This can occur for several reasons:
- Did you successfully start the car? In the Audi, you can hear the engine and in the e-Golf, you have heard a sound. You can discover how that sounds in this video. 🔊
- Is the automatic gearbox in the correct position (D) for driving?
- Is the battery sufficiently charged or do you have enough fuel?
- Is the electronic parking brake released? ⬇️
If the line above the ‘P’ lights up orange, the parking brake is still on. You can switch it off by pushing the button down. ⬇️
In this video, you can see how Poppy works and whether or not you have overlooked things. 👀
If you still cannot get the car started, you can always contact us via the toll-free number 0800 626 12. 📞