There is a lot of confusion due to the automatic notification of the Audi A3 g-tron when the Compressed Natural Gas (CNG) has run out. You will then be asked to drive to the nearest gas station to top up the CNG.
Before you panic and take a different car, it is best to first check whether you can continue to drive using gasoline (E10). The Audi has 2 tanks: one for CNG and one for gasoline (as in the image in this article). The car always drives first in the most environment-friendly way, which is natural gas. ♻️
As soon as the CNG is (almost) empty, you will receive the message that you have to refuel. However, with a full gas tank, you can still cover more than 600 km. You can see both tanks on the dashboard behind the wheel.
The green, left meter is the one of the CNG and the white, right meter is the one of the gasoline. If you checked and saw that you can still drive enough kilometres using gasoline, you can simply start or continue your trip. 💚
Is the gas tank also empty and do you still have to refuel? Then you can choose - if you are in the home zone - to park the car regularly and switch to another vehicle or you can refuel yourself. We will refund you the amount paid in full and give you free driving minutes to compensate for standing still. You can find the fuelling procedure here. ⬅️