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What to do in case of a breakdown?

Breakdowns happen — here's how to get help quickly and easily.

Updated over a week ago

📞 Call us

  • Call our support team right away. We’ll collect the details and arrange roadside help through a professional partner (like VAB).

  • You don’t need to stay with the vehicle. Once reported, you can safely leave the car. Our team takes over from there. ✅


💬 Want to request compensation?

We get that breakdowns can be a hassle. If you’d like to request compensation:

  • Contact us via the in-app live chat

  • Share what happened + any documents or photos that can support your case

We’ll review your request as soon as possible.

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