Skip to main content
All CollectionsTroubleshootAccount Issues
Why did I not receive a confirmation email?
Why did I not receive a confirmation email?
Updated over a month ago

If you haven't received an email, please check your spam or advertising folders. If it's still not there, please reach out to us at [email protected]. We'll swiftly address any potential issues with your email address! 🚀

⚠️ Remember: You only need a confirmation email when initially creating your Poppy account. Afterwards, log in using the phone number linked to your account and the verification code sent via text message.

Did this answer your question?