Poppy

General Troubleshoot

If you’ve driven more than the time or kilometers included in your pass, here’s what happens

You went over the included amount of km's and or time in your pass, what now?

I'm unable to locate any partner charging- or gas stations in the app, what now?

Trip issues

Why doesn't my promotion or referral code work?

Invoice issues

Why can I not log in on my Business Dashboard?

Why is my business account restricted?

What if an employee leaves the company and still has access to the account?

Poppy Business

Can I park anywhere underground inside the Poppy zone?

What to do if no car-sharing parking spots are available at Interparking or at the Airport Parking?

What should I do if the license plate recognition does not work?

(Airport) Parking issues

I found something from a previous user in the car, what now?

I forgot something in the car, what now?

Lost & Found

Find answers and get help from Intercom Support and Community Experts

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