For security reasons, updating your phone number on Poppy requires help from our support team. Your phone number is key to our authentication process, so this extra step protects your account.
To update your phone number, please send us:
A selfie holding your driver’s license along with a paper showing today’s date.
Your current phone number linked to your Poppy account.
The new phone number you want to use.
Send these details securely via email to [email protected]. Once verified, we’ll update your phone number. Our team will process your request as quickly as possible.
Questions? Contact us through the app or email [email protected] for help.