Skip to main content

What can and can’t I do with a Poppy vehicle?

To keep Poppy cars clean, safe, and pleasant for everyone, please follow these simple rules.

Updated yesterday

👤 Account use

Your Poppy account is strictly personal, don’t share it with anyone, not even close family.
It’s tied to your ID and driving records, and insurance only covers you, the registered user.

⚠️ Sharing your account will lead to it being permanently deactivated.
Friends and family should create their own personal Poppy accounts.


🐶 Bringing pets

Pets are allowed, but they must stay in a closed cage for the full ride.
Since Poppy cars are shared, we want to keep them fur-free and fresh for the next user.

Tip: Wipe down any paw marks before ending your trip.

⚠️ If excessive pet hair or dirt is found, a cleaning fee will be charged.


🚭 Smoking

Smoking is not allowed, including with open windows or vapes.
These are shared vehicles, and strong smells linger.

⚠️ We installed smoke detectors in our vehicles, smoke detection will result in a penalty and account deactivation.


🍔 Eating & drinking

Please don’t eat or drink inside the car. Spills and food stains can happen easily, even by accident.
And remember, alcohol is never allowed, even before your trip.

⚠️ Evidence of food or drink spills will lead to cleaning charges.


Thanks for helping us keep Poppy cars clean and ready for everyone! 🚀

Did this answer your question?