📥 Check your folders
Take a look in your spam, junk, or promotions folders — the email might’ve landed there by accident.
🛠 Still no luck?
If you still can’t find it, get in touch with us via the live chat in the app.
We’ll check if there’s an issue with your email address and help you sort it out quickly.
⚠️ Important information:
You’ll only get a confirmation email once, when you first create your Poppy account.
After that, you simply log in using your phone number and the SMS code — no email needed!