If you realize you've left your belongings in our vehicle within 6 hours of ending your trip, simply send us a message through the app regarding the issue (Lost and Found). Our agents will promptly assist you in trying to retrieve your belongings.

If you notice the loss after 6 hours, please reach out to the lost and found office in Antwerp, and contact our support team for pick-up assistance in Brussels:

⚠️ Important Information:

Please remember that Poppy cannot be held responsible for any belongings left behind or stolen. Always ensure you haven't forgotten anything in the vehicle before ending your trip.