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How do I delete my Poppy account?
How do I delete my Poppy account?
Updated over 3 weeks ago

If you've decided to part ways with your Poppy account, we've made the process simple.

Just follow these steps:

  1. Head to the ‘profile’ section in the app in the bottom right corner.

  2. Click on the toothed wheel icon in the upper right corner.

  3. Go to 'My data & conditions' and click on 'Request account deletion'.

We'll deactivate your account promptly, making sure it's no longer accessible. For legal reasons, we’ll retain your data for 1 year, in case of any outstanding matters related to your account.


⏸️ Just taking a break?

You can keep your Poppy account without any fees, even if you’re not using our services. As long as you're inactive, there will be no charges.

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