🔋 Charging a Poppy:
Find a charging station, search the map in the app, select a station, and tap 'Navigate'
Park at the station and select your connector in the app
Get a cable use the station's cable if available, or grab the one from the vehicle
Plug in, connect the cable to the station, then confirm in the app to start charging
💡 Inside the e-Transporters, the charging cable can be found under the passenger seat, you can lift up the seat cushion to access it:
To unplug:
Unlock the vehicle in the app
Press the button with the 'charging' icon
Disconnect the cable from the vehicle
Return the cable to the passenger seat if you used it
Leaving during a charging session:
On a slow charger (inside the zone): end your trip as usual.
On a fast charger: pause your trip.
⚠️ Cable stuck? Don't force it. Try disconnecting the vehicle again using the button with the charging icon, next to the vehicle's charging port.
Low battery or fuel?
Ending a trip with less than 35 km of remaining range is subject to a fee as outlined in our Terms & Conditions.
Please make sure to leave enough charge or fuel for the next Poppy user 🙏