Poppy

Learn how to add, update, or fix your payment method in the Poppy app. Supported methods, common issues, and solutions included.

What payment methods are supported, and how can you add or update yours?

Invoice payment failed? Here’s how to fix it.

The payment of your invoice failed, what now?

Not sure what each item on your invoice means? Here's a simple breakdown of the terms you may come across.

Understand your invoice

You can easily access and download invoices for all your trips, passes, and subscriptions directly in the app.

Where can you find and download your invoices?

💳 Payments & Invoices

Find answers and get help from Intercom Support and Community Experts

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