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How do you buy or cancel a monthly subscription?

Learn how to easily manage your Poppy monthly subscription, from purchase to cancellation.

Updated over a month ago

💰 How to buy a subscription

  1. Open the Poppy app on your phone.

  2. Tap on 'Profile' at the bottom right corner of your screen.

  3. Select ‘Subscriptions’.

  4. Tap on a plan to see all its details, benefits, and discounts.

  5. Follow the steps to subscribe and pay.

Once confirmed, your subscription is active, enjoy the perks!
And remember, you can cancel anytime.


❌ How to cancel your subscription

  1. Tap on 'Profile' and go to ‘Subscriptions’.

  2. Tap your active subscription.

  3. Select ‘Cancel Subscription’.

Your subscription will remain active until the next billing date, but no further charges will be made.


❓ Do your subscription discounts apply when you purchase a pass?

No, when you purchase a pass, only the pass will be active on your trip. Your subscription benefits are only active on pay-per-minute or pay-per-kilometer trips.

💡 Find all our subscriptions, their benefits, and pricing in the app.

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