🔋 Charging a Poppy:
Find a charging station, search the map in the app, select a station, and tap 'Navigate'
Park at the station and select your connector in the app
Get a cable use the station's cable if available, or grab the one from the vehicle's trunk.
Plug in, connect the cable to the station, then confirm in the app to start charging
💡 Inside the e-Transporters, the charging cable can be found under the passenger seat, you can lift up the seat cushion to access it.
To unplug:
Unlock the vehicle in the app
Disconnect the cable from the vehicle
Return the trunk cable to the trunk if you used it
Leaving during a charging session:
On a slow charger (inside the zone): end your trip as usual.
On a fast charger: pause your trip, you won't be charged for the time spent charging.
⚠️ Cable stuck? Don't force it. Try unlocking the vehicle again using the central lock button on the driver's door or dashboard.
Low battery or fuel?
Ending a trip with less than 35 km of remaining range is subject to a fee as outlined in our Terms & Conditions.
Please make sure to leave enough charge or fuel for the next Poppy user 🙏