112 articles
How do I start my Poppy trip?
Can I pause my Poppy trip?
How do I end my Poppy trip?
Can the app automatically reserve a Poppy for me?
How do I extend my reservation?
Can I schedule a ride in advance?
Can I add a second driver to my trip?
Can I combine vehicles?
Can I leave Belgium with a Poppy?
Is it possible to drive between cities with a Poppy?
What is the reason behind discounts on certain vehicles?
What are Expert Tasks?
How can I change my phone number?
How can I change my email address?
Why do I need to schedule a video call for account verification?
Where can I find my trip history?
Where can I see my Poppy credits and add a promocode?
Can I earn Poppy credits by inviting friends?
How are my Poppy account and personal data secured?
How do I delete my Poppy account?
Does Poppy offer a solution for businesses?
How can I create a Poppy Business account?
How do I manage my Poppy Business account?
How does the pricing vary between a personal and a business account?
What payment methods are accepted for Poppy Business, and how do I update mine?
How to drive on your business account?
How do I add or remove users from my business account?
Is there a maximum number of added users for a business account?
Can I track the usage of my team members?
How does Poppy ensure the privacy and security of my business data?
What are vehicle tiers?
Car models and specifics
Van models and specifics
Volkswagen Polo
Volkswagen Golf
Volkswagen Crafter
Volkswagen Transporter Automatic
Volkswagen Transporter
Seat Arona
Audi A4 Avant
Audi A3
Audi Q2
Volkswagen ID.3
Volkswagen T-Cross
Skoda Kamiq
Volkswagen Scala
Skoda Octavia
Toyota Yaris
Opel Corsa
What equipment is in the cars? 🚗
How do I start a Seat Arona or Poppy-Van? 🔑
Hour / Day Passes
How can I buy hour/day passes?
What is the difference between a day fee and a day pass?
Can I still replace my hour/day pass after starting my rental?
I did not use up all my time/km’s in my pass, will I be refunded?
Which monthly subscriptions are available?
How do I buy a monthly subscription?
How can I cancel my monthly subscription?
How can I order a taxi inside the Poppy app?
Can I use Poppy’s taxi service in all Poppy zones?
How much will the taxi cost?
How do I pay for the taxi?
Is it possible to pay for my taxi with Poppy credits?
Will I receive a receipt for my taxi ride?
What types of taxis are available through Poppy?
Is the taxi service accessible for people with disabilities?
What is the estimated wait time for a taxi?
Can I track my taxi in real-time?
How can I contact the taxi driver?
How are Poppy taxi drivers vetted?